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Human Touch Certus Massage Chair

Save 33% Save 33%
Original price $8,999.00
Original price $8,999.00 - Original price $8,999.00
Original price $8,999.00
Current price $5,999.00
$5,999.00 - $5,999.00
Current price $5,999.00

Relax and rejuvenate with the Human Touch Certus Massage Chair. This reliable companion delivers three-dimensional massage for a refreshed state of being. Enjoy full-body stretching, lumbar heat, and more. Free shipping and a 5-year warranty available. Create a sure path to wellness with the Certus.

Color: Sky SōfHyde
Features

Upholstery: Synthetic Leather

Massage Roller Track: L-Track

Massage Roller: 2D Quad Style Roller

Massage Roller Adjustments: -

Heat Therapy: Lumbar

Voice Control: No

Specs

Warranty: 5 Year Limited Warranty

User Height Range: 5'0" - 6'9"

Recommended User Max Weight: 285lbs.

Chair Dimensions: 63"L x 32"W x 47"H

Shipping & Delivery

All of our items have a FREE SHIPPING OPTION within the contiguous United States, we do also offer a $300 shipping fee for Hawaii and Alaska.

At Massage Chair Warehouse, we prioritize efficient and timely shipping for all your orders. Our goal is to deliver your items as quickly as possible, often surpassing our own target of 5 business days from the order date. We are committed to exceeding your shipping expectations.

To keep you well-informed during the shipping process, we will promptly provide you with tracking information. Within 24 hours of your order leaving our warehouse, you will receive an email with the tracking details. This allows you to easily monitor the progress of your package and anticipate its arrival.

If, by any chance, you haven't received tracking information within six business days of placing your order, please don't hesitate to contact us. Reach out to our dedicated team at hello@massagechairwarehouse.com or give us a call at (704) 486-2384, and we will be happy to assist you.

Shipping:

At Massage Chair Warehouse, we offer two shipping options for your convenience. If you choose our free shipping option, you can expect to receive your item curbside within 7-10 business days from the shipment date, often even sooner. Our reliable carriers will bring your chair to your front door in separate boxes, with the chair itself in one box, the armrests in another, and the footrest in the last box.

Assembly is straightforward, typically involving attaching the armrests, footrest, and occasionally a pedestal for your remote. We provide installation videos on our website and YouTube channel to assist you. Please note that our chairs are heavy, so it's advisable to have assistance when moving the chair within your home.

To ease chair movement, using a dolly or two is recommended. Simply fully recline the chair, place the dolly next to it, and "tip" the chair onto its side onto the dolly. This allows for easy rolling to your desired location.

Alternatively, we offer a white glove delivery service. With white glove delivery, our professional team will bring the chair to your home, place it in your chosen room, and handle the setup. They will also remove all packaging debris, leaving your space clean.

Please note that with white glove delivery, your chair will be transported via LTL Freight before being transferred to the final mile/white glove delivery company, extending the delivery time by approximately one week.

When scheduling white glove delivery, it's important to inform the company of any stairs or challenging locations in your home. If you anticipate difficulties, please share pictures with us for proper preparation.

If a third person is required for delivery, additional charges may apply. We advise carefully considering whether white glove delivery is necessary before placing your order to avoid surprises.

In the case of returns or exchanges, white glove pickup will be necessary, incurring additional costs. Please keep this in mind, as the delivery company will handle the removal of packaging debris.

At Massage Chair Warehouse, we prioritize customer satisfaction and strive to deliver your order in perfect condition. Before signing the shipping weigh bill, we kindly request that you thoroughly inspect your item. By accepting a damaged product, you release the shipping company and us from liability. Once you accept the shipment as non-damaged, the item becomes your responsibility.

If you notice any damage upon delivery, please contact us immediately at (704) 486-2384. Our team will promptly engage with the manufacturer while the Shipping Agent is present to resolve any concerns you may have.

30-Day Satisfaction Guarantee

At Massage Chair Warehouse, your satisfaction is our top priority. We want you to be thrilled with your purchase, and we offer a hassle-free return policy to ensure your peace of mind.

You have a generous 30-day window from the ship date to make a decision about your purchase. Our return policy applies to all manufacturers except UltraComfort and our Refurbished/Open Box/Certified Pre Owned chairs, as they no longer accept returns or swaps due to buyer's remorse. However, if your chair arrives damaged, they will promptly replace it.

If you'd like to explore other chair options within our selection, we value your loyalty and will cover the fees associated with switching to a different chair that better suits your needs.

To be eligible for a return, please ensure the item is repackaged in its original packaging with all parts, hardware, controller, and accessories. If the original packaging is unavailable, suitable repackaging will be required, and additional white glove pickup fees may apply.

Please note that our return policy applies to orders within the continental US only. If your chair was shipped to Hawaii, Alaska, Puerto Rico, or internationally, the shipping fees likely amounted to $800-$1200 each way.

In the unlikely event of any quality issues with your chair, we are committed to finding a resolution. We will work closely with you to facilitate repair, replacement, or exchange. However, if you decline these options, you will be responsible for the shipping costs in both directions and any applicable restocking fees.

Restocking fees are common in the industry, and rates may vary. Currently, Human Touch and Cozzia charge a restocking fee of 15%, while Synca has a restocking fee of 20%.

NOTE: We are on your side and strive to provide you with exceptional service, if you have any questions or concerns regarding your order or return, call us at (704) 486-2384.

However, if you decline repair or replacement of your item, the responsibility for all shipping fees in both directions and any associated fees will fall upon you.

30 Day Easy Return & Exchange Policy

While we fully believe in every product that we sell, we understand that you might have second thoughts or your product may not be everything you hoped for. For that reason, we offer a 30-day hassle free Return Policy for most of our products.

If you decide you want to return an item for any reason within 30 days of receiving your order, please contact our customer service team.

Easy Return & Exchange Policy Guidelines

Return Policy Guidelines

  • Must be returned in its original boxes. If not an additional charge will be applied.
  • White-Glove Delivery is Non-Refundable. This is an additional service and therefore cannot be refunded. If you do return your chair and want white glove pickup, then there will be an additional charge applied.
  • Only orders in the contiguous US - It does not apply to Alaska, Hawaii, and Puerto Rico orders or international orders.
  • Financing Fees are non-refundable. These range from 10%-15%.

How do I return my product?

The return process is simple. Just contact a Massage Chair Warehouse expert to get your Return Authorization (RA) number and the correct address to send your item. Please be sure that the item is returned in its original condition and that it is packed in its original boxes. Products returned improperly will not be accepted. Restocking fees and return shipping charges will apply.

Cancellations

All canceled orders are subject to your cc fees (3%) which are non-refundable plus a $20 processing fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and any re-consignment fees associated. Refunds will only be issued to the original credit card that you used when placing your order.  

30-Day Satisfaction Guarantee

At Massage Chair Warehouse, your satisfaction is our top priority. We want you to be thrilled with your purchase, and we offer a hassle-free return policy to ensure your peace of mind.

You have a generous 30-day window from the ship date to make a decision about your purchase. Our return policy applies to all manufacturers except UltraComfort and our Refurbished/Open Box/Certified Pre Owned chairs, as they no longer accept returns or swaps due to buyer's remorse. However, if your chair arrives damaged, they will promptly replace it.

If you'd like to explore other chair options within our selection, we value your loyalty and will cover the fees associated with switching to a different chair that better suits your needs.

To be eligible for a return, please ensure the item is repackaged in its original packaging with all parts, hardware, controller, and accessories. If the original packaging is unavailable, suitable repackaging will be required, and additional white glove pickup fees may apply.

Please note that our return policy applies to orders within the continental US only. If your chair was shipped to Hawaii, Alaska, Puerto Rico, or internationally, the shipping fees likely amounted to $800-$1200 each way.

In the unlikely event of any quality issues with your chair, we are committed to finding a resolution. We will work closely with you to facilitate repair, replacement, or exchange. However, if you decline these options, you will be responsible for the shipping costs in both directions and any applicable restocking fees.

Typically, our suppliers offer returns within the first 30 days and a 15% restocking fee (Human Touch, Cozzia (Svago, JP Medics) while some offer higher restocking fees -- all Johnson Brands (Synca, Johnson and Inner Balance Wellness) 20%. You will also be responsible for shipping in both directions back to the supplier and any associated fees. Fees are also subject to change and may be higher depending on the supplier. Since we have paid to ship the item to you (even though you have received free shipping), you will need to pay the shipping in both directions as well as all associated fees with returning your item.

NOTE: We are on your side and strive to provide you with exceptional service, if you have any questions or concerns regarding your order or return, call us at (704) 486-2384.

Conditions/Fine Print

  • Due to factory personalization and cost, the return policy does not apply to Luraco i9 Max Billionaire Edition and Luraco i9 Max Royal Edition.
  • For Medical Breakthrough Chairs Only- Once you receive the chair, you have 7 days to use the chair. If you are unhappy with your chair for whatever reason, please call us to request a return merchandise authorization number. You can return the chair within 7 days of receiving it. Please remember that all items for return should be in their original condition and packaging. The original packaging can be purchased for $550 which includes all of the pads and boxes if you do not have it. It is the sole responsibility of the customer to keep the original cartons and packaging. You must also put the chair back in the original packing and strap it on the pallet it came in prior to the freight company picking it up. Customers are responsible for all freight shipping charges and white glove fees, as well as a 25% restocking fee no matter what was offered when you purchase the chair. After receiving the massage chair and inspection, we will issue a refund of the chair. Please note that to be eligible for return, items must be in resalable condition, including all product documentation, and shipped within 30 days RMA was issued.
Authorized Human Touch Dealer

Official partners with all our brands.

Price Match Policy

Find it cheaper somewhere else? Let us know.

Financing

Buy now and pay later with our financing options.

Human Touch Certus Massage Chair

The sleekly designed Certus by Human Touch is not only eye-catching, but also remarkably functional. In Latin, the word Certus translates to sure, certain, resolved or reliable. A fitting name for a massage chair that will soon become a welcome part of a wellness routine you can depend on. Certus is a reliable companion on your wellness journey, helping you create a sure path to good health through self-care.

The Certus delivers three-dimensional massage along the entire length of your spine and all the way down to your thighs. Enjoy auto programs that are focused on helping you achieve a new relaxed state of being. Let the tension in your feet and legs melt away as the unique outer orbital massage soothes tired calves and overworked feet. Let the dynamic stretch position your body for a lengthening of your back and muscles, giving you renewed energy and life. Take a moment and allow yourself to be fully immersed in the enveloping melody of your favorite music through the built-in Altec Lansing Premium Sound System.



Features & Specs

  • Flex 3D Massage Technology
  • Cloud Touch Acupressure
  • Premium Bluetooth Speakers
  • Full-Body Stretch
  • L-Track Massage
  • Defy Gravity
  • 11 Auto Programs
  • Dual-Lumbar Heat
  • Space Saving Design
  • Extending Foot and Calf Massager
  • Built-In USB Port
  • User Friendly Tablet

Your Satisfaction with the Human Touch Certus is Guaranteed

  • Lowest Price Guarantee
  • 5-Year Limited Warranty
  • Free Shipping & No Sales Tax in the U.S.

Human Touch Certus Massage Chair

Flex 3D Massage Technology & Space-Saving Design

Tailor your massage with adjustable intensity and enjoy a therapeutic experience with the right pressure. The Certus seamlessly transitions from upright to reclined position, requiring zero wall clearance.

Human Touch Certus Massage Chair

Defy Gravity

Zero gravity position cradles your back and elevates your legs, recommended by doctors as the healthiest way to sit.


Human Touch Certus Massage Chair

Dual-Lumbar Heat & Extending Foot/Calf Massager

Adjustable heat soothes the back, loosening tight muscles, while the extendable leg rest and underfoot rollers optimize reflexology for ultimate comfort.

Human Touch Certus Massage Chair

User Friendly Technology

Control your massage with an easy to use remote control and charge your devices while enjoying music, videos, or eBooks during your massage.


Specifications

Made In China
Massage Roller 2D Quad Style Roller
Massage Roller Track L-Track
Massage Roller Adjustments -
Glute Massage Massage Roller, Air Compression
Removable Back Pad Yes
Body Scan Technology Yes
Foot Massage Foot Rollers and Air Compression
Recline Powered
Zero Gravity Recline Yes
Automatic Programs 11
Manual Programs Whole, Partial, and Spot
Massage Techniques Percussion, Tap, Knead, Rolling, Knead and Percussion
Deep Tissue Massage Yes
Stretch Program Yes
Memory Program No
Vibration No
Heat Therapy Lumbar
Total Airbags -
Airbag Intensity Adjustments Yes
Calf Massage Orbital Kneading Calf and Air Compression
Ottoman Length Adjustment Spring Loaded
Bluetooth Speakers Altec Lansing Premium Sound System
Chromotherapy
Upholstery Synthetic Leather
Timer Settings 20 Minutes
Device Charging USB Charging
Air Massage Upper Body, Waist and Hips, Arms and Hands, Calves, and Feet
Distance to Wall 0.2"
Height Range 5'0" - 6'9"
Ion Therapy No
Controller Types Touchscreen Tablet, Quick Controls
Controller Languages English, Chinese, Japanese, Vietnamese
Voice Control No
Dimensions Upright 63"L x 32"W x 47"H
Dimensions Reclined 75"L x 32"W x 33"H
Seat Width 19"
Chair Weight 252lbs.
Recommended User Max Weight 285lbs.
Shipping Dimensions
Shipping Weight 251lbs, 48lbs.
Warranty 5 Year Limited Warranty

Customer Reviews

Based on 1 review
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J
James M.
Awesome

This purchase was a tough decision there are cheaper chairs but this is well worth the extra money. Very happy!

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