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Human Touch Super Novo Massage Chair

Original price $9,999.00 - Original price $9,999.00
Original price
$9,999.00
$9,999.00 - $9,999.00
Current price $9,999.00

Experience customizable, three-dimensional massage with the Human Touch Super Novo Massage Chair. For the first time, Alexa capability is included via Virtual Therapist™. Elevate your wellness to the next level with this zero gravity chair that offers 38 auto-wellness programs, dual-lumbar heat, full-body stretch, and much more.

Color: Black
Features

Upholstery: Synthetic Leather

Massage Roller Track: 43" L-Track

Massage Roller: 4D Quad Style Roller

Massage Roller Adjustments: 5 Levels of 3D and Speed

Heat Therapy: Lumbar and Legs with 3 levels of Heat

Voice Control: Alexa Integration

Specs

Warranty: 5 Year Limited Warranty

User Height Range: 5'0" - 6'9"

Recommended User Max Weight: 285lbs.

Chair Dimensions: 63"L x 34"W x 46"H

Shipping & Delivery

All of our items have a FREE SHIPPING OPTION within the contiguous United States, we do also offer a $300 shipping fee for Hawaii and Alaska.

At Massage Chair Warehouse, we prioritize efficient and timely shipping for all your orders. Our goal is to deliver your items as quickly as possible, often surpassing our own target of 5 business days from the order date. We are committed to exceeding your shipping expectations.

To keep you well-informed during the shipping process, we will promptly provide you with tracking information. Within 24 hours of your order leaving our warehouse, you will receive an email with the tracking details. This allows you to easily monitor the progress of your package and anticipate its arrival.

If, by any chance, you haven't received tracking information within six business days of placing your order, please don't hesitate to contact us. Reach out to our dedicated team at hello@massagechairwarehouse.com or give us a call at (704) 486-2384, and we will be happy to assist you.

Shipping:

At Massage Chair Warehouse, we offer two shipping options for your convenience. If you choose our free shipping option, you can expect to receive your item curbside within 7-10 business days from the shipment date, often even sooner. Our reliable carriers will bring your chair to your front door in separate boxes, with the chair itself in one box, the armrests in another, and the footrest in the last box.

Assembly is straightforward, typically involving attaching the armrests, footrest, and occasionally a pedestal for your remote. We provide installation videos on our website and YouTube channel to assist you. Please note that our chairs are heavy, so it's advisable to have assistance when moving the chair within your home.

To ease chair movement, using a dolly or two is recommended. Simply fully recline the chair, place the dolly next to it, and "tip" the chair onto its side onto the dolly. This allows for easy rolling to your desired location.

Alternatively, we offer a white glove delivery service. With white glove delivery, our professional team will bring the chair to your home, place it in your chosen room, and handle the setup. They will also remove all packaging debris, leaving your space clean.

Please note that with white glove delivery, your chair will be transported via LTL Freight before being transferred to the final mile/white glove delivery company, extending the delivery time by approximately one week.

When scheduling white glove delivery, it's important to inform the company of any stairs or challenging locations in your home. If you anticipate difficulties, please share pictures with us for proper preparation.

If a third person is required for delivery, additional charges may apply. We advise carefully considering whether white glove delivery is necessary before placing your order to avoid surprises.

In the case of returns or exchanges, white glove pickup will be necessary, incurring additional costs. Please keep this in mind, as the delivery company will handle the removal of packaging debris.

At Massage Chair Warehouse, we prioritize customer satisfaction and strive to deliver your order in perfect condition. Before signing the shipping weigh bill, we kindly request that you thoroughly inspect your item. By accepting a damaged product, you release the shipping company and us from liability. Once you accept the shipment as non-damaged, the item becomes your responsibility.

If you notice any damage upon delivery, please contact us immediately at (704) 486-2384. Our team will promptly engage with the manufacturer while the Shipping Agent is present to resolve any concerns you may have.

30-Day Satisfaction Guarantee

At Massage Chair Warehouse, your satisfaction is our top priority. We want you to be thrilled with your purchase, and we offer a hassle-free return policy to ensure your peace of mind.

You have a generous 30-day window from the ship date to make a decision about your purchase. Our return policy applies to all manufacturers except UltraComfort and our Refurbished/Open Box/Certified Pre Owned chairs, as they no longer accept returns or swaps due to buyer's remorse. However, if your chair arrives damaged, they will promptly replace it.

If you'd like to explore other chair options within our selection, we value your loyalty and will cover the fees associated with switching to a different chair that better suits your needs.

To be eligible for a return, please ensure the item is repackaged in its original packaging with all parts, hardware, controller, and accessories. If the original packaging is unavailable, suitable repackaging will be required, and additional white glove pickup fees may apply.

Please note that our return policy applies to orders within the continental US only. If your chair was shipped to Hawaii, Alaska, Puerto Rico, or internationally, the shipping fees likely amounted to $800-$1200 each way.

In the unlikely event of any quality issues with your chair, we are committed to finding a resolution. We will work closely with you to facilitate repair, replacement, or exchange. However, if you decline these options, you will be responsible for the shipping costs in both directions and any applicable restocking fees.

Restocking fees are common in the industry, and rates may vary. Currently, Human Touch and Cozzia charge a restocking fee of 15%, while Synca has a restocking fee of 20%.

NOTE: We are on your side and strive to provide you with exceptional service, if you have any questions or concerns regarding your order or return, call us at (704) 486-2384.

However, if you decline repair or replacement of your item, the responsibility for all shipping fees in both directions and any associated fees will fall upon you.

30 Day Easy Return & Exchange Policy

While we fully believe in every product that we sell, we understand that you might have second thoughts or your product may not be everything you hoped for. For that reason, we offer a 30-day hassle free Return Policy for most of our products.

If you decide you want to return an item for any reason within 30 days of receiving your order, please contact our customer service team.

Easy Return & Exchange Policy Guidelines

Return Policy Guidelines

  • Must be returned in its original boxes. If not an additional charge will be applied.
  • White-Glove Delivery is Non-Refundable. This is an additional service and therefore cannot be refunded. If you do return your chair and want white glove pickup, then there will be an additional charge applied.
  • Only orders in the contiguous US - It does not apply to Alaska, Hawaii, and Puerto Rico orders or international orders.
  • Financing Fees are non-refundable. These range from 10%-15%.

How do I return my product?

The return process is simple. Just contact a Massage Chair Warehouse expert to get your Return Authorization (RA) number and the correct address to send your item. Please be sure that the item is returned in its original condition and that it is packed in its original boxes. Products returned improperly will not be accepted. Restocking fees and return shipping charges will apply.

Cancellations

All canceled orders are subject to your cc fees (3%) which are non-refundable plus a $20 processing fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and any re-consignment fees associated. Refunds will only be issued to the original credit card that you used when placing your order.  

30-Day Satisfaction Guarantee

At Massage Chair Warehouse, your satisfaction is our top priority. We want you to be thrilled with your purchase, and we offer a hassle-free return policy to ensure your peace of mind.

You have a generous 30-day window from the ship date to make a decision about your purchase. Our return policy applies to all manufacturers except UltraComfort and our Refurbished/Open Box/Certified Pre Owned chairs, as they no longer accept returns or swaps due to buyer's remorse. However, if your chair arrives damaged, they will promptly replace it.

If you'd like to explore other chair options within our selection, we value your loyalty and will cover the fees associated with switching to a different chair that better suits your needs.

To be eligible for a return, please ensure the item is repackaged in its original packaging with all parts, hardware, controller, and accessories. If the original packaging is unavailable, suitable repackaging will be required, and additional white glove pickup fees may apply.

Please note that our return policy applies to orders within the continental US only. If your chair was shipped to Hawaii, Alaska, Puerto Rico, or internationally, the shipping fees likely amounted to $800-$1200 each way.

In the unlikely event of any quality issues with your chair, we are committed to finding a resolution. We will work closely with you to facilitate repair, replacement, or exchange. However, if you decline these options, you will be responsible for the shipping costs in both directions and any applicable restocking fees.

Typically, our suppliers offer returns within the first 30 days and a 15% restocking fee (Human Touch, Cozzia (Svago, JP Medics) while some offer higher restocking fees -- all Johnson Brands (Synca, Johnson and Inner Balance Wellness) 20%. You will also be responsible for shipping in both directions back to the supplier and any associated fees. Fees are also subject to change and may be higher depending on the supplier. Since we have paid to ship the item to you (even though you have received free shipping), you will need to pay the shipping in both directions as well as all associated fees with returning your item.

NOTE: We are on your side and strive to provide you with exceptional service, if you have any questions or concerns regarding your order or return, call us at (704) 486-2384.

Conditions/Fine Print

  • Due to factory personalization and cost, the return policy does not apply to Luraco i9 Max Billionaire Edition and Luraco i9 Max Royal Edition.
  • For Medical Breakthrough Chairs Only- Once you receive the chair, you have 7 days to use the chair. If you are unhappy with your chair for whatever reason, please call us to request a return merchandise authorization number. You can return the chair within 7 days of receiving it. Please remember that all items for return should be in their original condition and packaging. The original packaging can be purchased for $550 which includes all of the pads and boxes if you do not have it. It is the sole responsibility of the customer to keep the original cartons and packaging. You must also put the chair back in the original packing and strap it on the pallet it came in prior to the freight company picking it up. Customers are responsible for all freight shipping charges and white glove fees, as well as a 25% restocking fee no matter what was offered when you purchase the chair. After receiving the massage chair and inspection, we will issue a refund of the chair. Please note that to be eligible for return, items must be in resalable condition, including all product documentation, and shipped within 30 days RMA was issued.
Authorized Human Touch Dealer

Official partners with all our brands.

Price Match Policy

Find it cheaper somewhere else? Let us know.

Financing

Buy now and pay later with our financing options.

Super Novo Massage Chair

Change the way you experience wellness with the Human Touch® Super Novo, which offers a captivating design and delivers three-dimensional massage along the entire length of your spine and all the way down to your thighs.

Complementing its advanced massage technology, Super Novo is the first chair of its kind to implement Alexa capability with the help of Virtual Therapist™. Make massage personal again by asking Virtual Therapist to give you a customized massage, and feel the smooth glide of the recline sweep you back into a perfect state of relaxation.




Features & Specs


Your Satisfaction with the Human Touch Super Novo Massage Chair is Guaranteed:

  • The Lowest Price Guaranteed
  • Free 5-Year Limited Warranty
  • Free Shipping & No Sales Tax in the U.S.

Human Touch Super Novo Massage Chair

Extensive Coverage and Comfort

The chair features an extended unibody track design that covers up to 60% more of the back than conventional chairs, providing high-performance coverage from the neck and shoulders down to the thighs. With zero gravity seating, it cradles your back and elevates your legs above your heart, promoting a healthy sitting position.

Human Touch Super Novo Massage Chair

Advanced Massage Technology

The Super Novo offers 3D and 4D massage programs with variable speed, simulating the hands of a professional therapist for a customized massage experience. It utilizes a combination of targeted acupressure, stretching, and full-body immersion techniques for optimal relaxation and recovery.


Human Touch Super Novo Massage Chair

Enhanced Foot and Calf Relief

The Super Novo includes an automatic footrest extension with adjustable intensity foot and calf massagers. These features ensure a personalized massage experience for your lower limbs, soothing muscles and improving circulation.

Human Touch Super Novo Massage Chair

Convenient Controls and Personalization

Easily manage the chair's functions with fingertip controls, allowing you to adjust recline positions, heat settings, and speaker volume. The chair also offers a virtual therapist feature that stores your massage preferences, providing tailored massages based on your specific needs.


Specifications

Made In China
Massage Roller 4D Quad Style Roller
Massage Roller Track 43" L-Track
Massage Roller Adjustments 5 Levels of 3D and Speed
Glute Massage Massage Roller
Removable Back Pad Yes
Body Scan Technology Yes
Foot Massage Foot Rollers with 3 Speeds and Air Compression
Recline Powered
Zero Gravity Recline Yes
Automatic Programs 38
Manual Programs Full, Zone, Spot
Massage Techniques Kneading, Tap Touch, Percussion, Shiatsu, Knead & Percussion, Audio Sync
Deep Tissue Massage Yes
Stretch Program Yes
Memory Program No
Vibration Yes
Heat Therapy Lumbar and Legs with 3 levels of Heat
Total Airbags 36 Airbags
Airbag Intensity Adjustments 5 Levels with Independent Control
Calf Massage Air Compression Massage
Ottoman Length Adjustment Automatic
Bluetooth Speakers Yes
Chromotherapy No
Upholstery Synthetic Leather
Timer Settings 10, 20, 30 Minutes
Device Charging USB Charging
Air Massage Shoulders, Arms, Waist and Hips, Calves, and Feet
Distance to Wall 4"
Height Range 5'0" - 6'9"
Ion Therapy No
Controller Types Slim LCD Remote
Controller Languages English, Chinese, Korean, Vietnamese
Voice Control Alexa Integration
Dimensions Upright 63"L x 34"W x 46"H
Dimensions Reclined 74"L x 34"W x 32"H
Seat Width 20"
Chair Weight 294lbs.
Recommended User Max Weight 285lbs.
Shipping Dimensions
Shipping Weight 382.8lbs.
Warranty 5 Year Limited Warranty

Customer Reviews

Based on 5 reviews
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K
Karin L.
This chair is miraculous!

To set the stage, 4 years ago I was in an accident where I was crushed by a car, my chest shattered, and my hip damaged. I have recovered but have had pain daily since then. Then I tried this Novo Massage Chair, after exiting the chair, and putting my shoes on, I stood up and immediately noticed I was again pain-free and limp-free. My husband pointed out his observation that my posture was better than when I walked in, as well. I wanted to thank Novo for developing this miraculous chair and I'm pleased with the variety of programs in this chair.

C
C.
Worth every penny

The Super Novo massage chair provides an extraordinary experience. I have relaxed on many massage chairs in my line of work, none could match this; encompassing the level of comfort, relaxation, adjustment, and deep tissue massage.

More astounding was the built-in high-tech massage which affords a high degree of modern living. It's indeed a complete system by and in itself. I believe those who have tried other massage chairs commercially available in the market nowadays would be extremely impressed with this massage system's built-in technology. The pricing is very competitive and it's worth every penny of it.

D
Diane K.
Amazing super nova

I bought it a few months before my hip replacement surgery; now Im using it / enjoying it for my hip recovery. I am noticing tremendous results, especially in the quality of my sleep. The fact that It has so many amazing different settings, is what sold me on this particular model!

Not only do you feel like human hands are working on you from head to toe, but most certainly it's a state-of-the-art massage chair! I like the setting where it maneuvers and stretches out my different muscle groups, because every time I get out of this chair, I feel a wee bit taller...

Truth be told: I used to have to get massaged for an hour and a half once a week, but I have not had to do this since I've had this awesome chair!!

I literally get a good workout up and down my neck, up and down my back, my arms, hands, and even fingers, the sides of my hips, my thighs, total calves, ankles, feet, and toes. It's literally the best piece of furniture I have ever had in my house!!

A
Amy F.
BEST MASSAGE CHAIR EVER PERIOD

I have had my Super Novo for a little over two months now and I couldn't live without it in my life, it's the first thing I do when I wake up and last thing before bed. My wife actually spends hours in it to help with her back pain. She sleeps in it like a bed at nighttime. I cannot say enough good things about it. WONDERFUL! A Big shout out to Annie. She went over all of the benefits of the chair and explained everything to me and my family. BEST MASSAGE CHAIR EVER!!

t
tony b.
i love my super novo chair

first look at the chair at costco wow that a lot money for a massage chair. but after tring it out than walking around costco all could think was how a like that chair and got to get one.the next day i said to my self im getting that chair as went back to costco everybody was seating in the massage chair getting a massage but i was the one buying it and getting it delvered to my house,well it came only 8 day later and it was the best money spent on myself i use 2 to3 times aday .a wake up my body doesnt ache no more and i sleep thru nite in deep relexing sleep life is good!

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