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Osaki 4D Orion Duo Mech Massage Chair

Original price $4,999.00 - Original price $4,999.00
Original price $4,999.00
$9,999.00
$9,999.00 - $9,999.00
Current price $9,999.00

Immerse yourself in the tranquility of Osaki's beautifully designed dual back massage rolling system. A simple press of a button smoothly, welcoming you into a realm of relaxation. The advanced AI system thoughtfully assesses your body's needs, providing a personalized massage that rejuvenates and calms with every motion. Enjoy this transformative experience in the comfort of your home or office.

Color: Taupe

Features

Upholstery: Synthetic Leather

Massage Roller Track: 58-Cell Full Body Air Massage

Massage Roller: 3D & 4D

Massage Roller Adjustments:

Heat Therapy: Lumbar & Cald

Voice Control: YEs

Specs

Warranty: 5 Year Extended

User Height Range: 31.0" x 59.0" x 50.0"

Recommended User Max Weight: 280 lbs

Chair Dimensions: 31.0" x 59.0" x 50.0"

Shipping & Delivery

All of our items have a FREE SHIPPING OPTION within the contiguous United States, we do also offer a $300 shipping fee for Hawaii and Alaska.

At Massage Chair Warehouse, we prioritize efficient and timely shipping for all your orders. Our goal is to deliver your items as quickly as possible, often surpassing our own target of 5 business days from the order date. We are committed to exceeding your shipping expectations.

To keep you well-informed during the shipping process, we will promptly provide you with tracking information. Within 24 hours of your order leaving our warehouse, you will receive an email with the tracking details. This allows you to easily monitor the progress of your package and anticipate its arrival.

If, by any chance, you haven't received tracking information within six business days of placing your order, please don't hesitate to contact us. Reach out to our dedicated team at hello@massagechairwarehouse.com or give us a call at (704) 486-2384, and we will be happy to assist you.

Shipping:

At Massage Chair Warehouse, we offer two shipping options for your convenience. If you choose our free shipping option, you can expect to receive your item curbside within 7-10 business days from the shipment date, often even sooner. Our reliable carriers will bring your chair to your front door in separate boxes, with the chair itself in one box, the armrests in another, and the footrest in the last box.

Assembly is straightforward, typically involving attaching the armrests, footrest, and occasionally a pedestal for your remote. We provide installation videos on our website and YouTube channel to assist you. Please note that our chairs are heavy, so it's advisable to have assistance when moving the chair within your home.

To ease chair movement, using a dolly or two is recommended. Simply fully recline the chair, place the dolly next to it, and "tip" the chair onto its side onto the dolly. This allows for easy rolling to your desired location.

Alternatively, we offer a white glove delivery service. With white glove delivery, our professional team will bring the chair to your home, place it in your chosen room, and handle the setup. They will also remove all packaging debris, leaving your space clean.

Please note that with white glove delivery, your chair will be transported via LTL Freight before being transferred to the final mile/white glove delivery company, extending the delivery time by approximately one week.

When scheduling white glove delivery, it's important to inform the company of any stairs or challenging locations in your home. If you anticipate difficulties, please share pictures with us for proper preparation.

If a third person is required for delivery, additional charges may apply. We advise carefully considering whether white glove delivery is necessary before placing your order to avoid surprises.

In the case of returns or exchanges, white glove pickup will be necessary, incurring additional costs. Please keep this in mind, as the delivery company will handle the removal of packaging debris.

At Massage Chair Warehouse, we prioritize customer satisfaction and strive to deliver your order in perfect condition. Before signing the shipping weigh bill, we kindly request that you thoroughly inspect your item. By accepting a damaged product, you release the shipping company and us from liability. Once you accept the shipment as non-damaged, the item becomes your responsibility.

If you notice any damage upon delivery, please contact us immediately at (704) 486-2384. Our team will promptly engage with the manufacturer while the Shipping Agent is present to resolve any concerns you may have.

30-Day Satisfaction Guarantee

At Massage Chair Warehouse, your satisfaction is our top priority. We want you to be thrilled with your purchase, and we offer a hassle-free return policy to ensure your peace of mind.

You have a generous 30-day window from the ship date to make a decision about your purchase. Our return policy applies to all manufacturers except UltraComfort and our Refurbished/Open Box/Certified Pre Owned chairs, as they no longer accept returns or swaps due to buyer's remorse. However, if your chair arrives damaged, they will promptly replace it.

If you'd like to explore other chair options within our selection, we value your loyalty and will cover the fees associated with switching to a different chair that better suits your needs.

To be eligible for a return, please ensure the item is repackaged in its original packaging with all parts, hardware, controller, and accessories. If the original packaging is unavailable, suitable repackaging will be required, and additional white glove pickup fees may apply.

Please note that our return policy applies to orders within the continental US only. If your chair was shipped to Hawaii, Alaska, Puerto Rico, or internationally, the shipping fees likely amounted to $800-$1200 each way.

In the unlikely event of any quality issues with your chair, we are committed to finding a resolution. We will work closely with you to facilitate repair, replacement, or exchange. However, if you decline these options, you will be responsible for the shipping costs in both directions and any applicable restocking fees.

Restocking fees are common in the industry, and rates may vary. Currently, Human Touch and Cozzia charge a restocking fee of 15%, while Synca has a restocking fee of 20%.

NOTE: We are on your side and strive to provide you with exceptional service, if you have any questions or concerns regarding your order or return, call us at (704) 486-2384.

However, if you decline repair or replacement of your item, the responsibility for all shipping fees in both directions and any associated fees will fall upon you.

30 Day Easy Return & Exchange Policy

While we fully believe in every product that we sell, we understand that you might have second thoughts or your product may not be everything you hoped for. For that reason, we offer a 30-day hassle free Return Policy for most of our products.

If you decide you want to return an item for any reason within 30 days of receiving your order, please contact our customer service team.

Easy Return & Exchange Policy Guidelines

Return Policy Guidelines

  • Must be returned in its original boxes. If not an additional charge will be applied.
  • White-Glove Delivery is Non-Refundable. This is an additional service and therefore cannot be refunded. If you do return your chair and want white glove pickup, then there will be an additional charge applied.
  • Only orders in the contiguous US - It does not apply to Alaska, Hawaii, and Puerto Rico orders or international orders.
  • Financing Fees are non-refundable. These range from 10%-15%.

How do I return my product?

The return process is simple. Just contact a Massage Chair Warehouse expert to get your Return Authorization (RA) number and the correct address to send your item. Please be sure that the item is returned in its original condition and that it is packed in its original boxes. Products returned improperly will not be accepted. Restocking fees and return shipping charges will apply.

Cancellations

All canceled orders are subject to your cc fees (3%) which are non-refundable plus a $20 processing fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and any re-consignment fees associated. Refunds will only be issued to the original credit card that you used when placing your order.  

30-Day Satisfaction Guarantee

At Massage Chair Warehouse, your satisfaction is our top priority. We want you to be thrilled with your purchase, and we offer a hassle-free return policy to ensure your peace of mind.

You have a generous 30-day window from the ship date to make a decision about your purchase. Our return policy applies to all manufacturers except our Refurbished/Open Box/Certified Pre Owned chairs, as they no longer accept returns or swaps due to buyer's remorse. However, if your chair arrives damaged, they will promptly replace it.

If you'd like to explore other chair options within our selection, we value your loyalty and will cover the fees associated with switching to a different chair that better suits your needs.

To be eligible for a return, please ensure the item is repackaged in its original packaging with all parts, hardware, controller, and accessories. If the original packaging is unavailable, suitable repackaging will be required, and additional white glove pickup fees may apply.

Please note that our return policy applies to orders within the continental US only. If your chair was shipped to Hawaii, Alaska, Puerto Rico, or internationally, the shipping fees likely amounted to $800-$1200 each way.

In the unlikely event of any quality issues with your chair, we are committed to finding a resolution. We will work closely with you to facilitate repair, replacement, or exchange. However, if you decline these options, you will be responsible for the shipping costs in both directions and any applicable restocking fees.

Typically, our suppliers offer returns within the first 30 days and a 15% restocking fee (Cozzia (Svago, JP Medics) while some offer higher restocking fees -- all Johnson Brands (Synca, Johnson and Inner Balance Wellness) 20%. You will also be responsible for shipping in both directions back to the supplier and any associated fees. Fees are also subject to change and may be higher depending on the supplier. Since we have paid to ship the item to you (even though you have received free shipping), you will need to pay the shipping in both directions as well as all associated fees with returning your item.

NOTE: We are on your side and strive to provide you with exceptional service, if you have any questions or concerns regarding your order or return, call us at (704) 486-2384.

Conditions/Fine Print

  • Due to factory personalization and cost, the return policy does not apply to Luraco i9 Max Billionaire Edition and Luraco i9 Max Royal Edition.
  • For Medical Breakthrough Chairs Only- Once you receive the chair, you have 7 days to use the chair. If you are unhappy with your chair for whatever reason, please call us to request a return merchandise authorization number. You can return the chair within 7 days of receiving it. Please remember that all items for return should be in their original condition and packaging. The original packaging can be purchased for $550 which includes all of the pads and boxes if you do not have it. It is the sole responsibility of the customer to keep the original cartons and packaging. You must also put the chair back in the original packing and strap it on the pallet it came in prior to the freight company picking it up. Customers are responsible for all freight shipping charges and white glove fees, as well as a 25% restocking fee no matter what was offered when you purchase the chair. After receiving the massage chair and inspection, we will issue a refund of the chair. Please note that to be eligible for return, items must be in resalable condition, including all product documentation, and shipped within 30 days RMA was issued.
Authorized Osaki Dealer

Official partners with all our brands.

No Sales Tax

We pay the sales tax to pass the savings on to you.

Price Match Policy

Find it cheaper somewhere else? Let us know.

Financing

Buy now and pay later with our financing options.

Osaki 4D Orion Duo Mech Massage Chair

Immerse yourself in the tranquility of Osaki's beautifully designed dual back massage rolling system. A simple press of a button smoothly, welcoming you into a realm of relaxation. The advanced AI system thoughtfully assesses your body's needs, providing a personalized massage that rejuvenates and calms with every motion. Enjoy this transformative experience in the comfort of your home or office.

The Osaki Orion Duo attentively nurtures your wellness with its integrated AI health sensor, carefully detecting the tension in your back using sensors embedded in the armrests. As it processes this information, the chair customizes a massage specifically tailored to target and relieve the areas where you need it most. Each motion is designed to ease your stress, providing a personalized journey of deep relaxation.

The Osaki Orion Duo’s smart body scan meticulously follows the natural contours of your back, delivering just the right amount of pressure to every curve—from your neck to your glutes. No area is overlooked, as the chair’s thoughtful design envelops you in soothing comfort, ensuring each moment is crafted to dissolve your tension away.




More Features

More Features
  • 4D + 3D Dual Mechanism Technology - The Orion Duo invites you to enjoy its dual massage system, easing tension in your glutes and hamstrings while delivering a deep tissue massage to your back and neck. Equipped with advanced 4D technology for the upper back and 3D technology for the lower back, this chair provides a deep, lifelike massage that covers both areas simultaneously. Unlike traditional models that focus on one area at a time, this design doubles the coverage for a more comprehensive massage experience. Discover the innovation and care in every inch, and feel the difference.
  • Intelligent AI Health Detection - The advanced AI health sensor softly tracks your heart rate, blood oxygen levels, microcirculation, and fatigue, intuitively detecting where your body holds tension and requires the most attention. In AI mode, it customizes a massage tailored to your specific needs, adapting in real-time to provide precise relief. Each movement is personalized, with every moment crafted to guide you into a deeper state of relaxation.
  • Intelligent Voice Control - The Osaki Orion Duo surrounds you with ease and convenience, featuring voice command control for hands-free operation. A simple spoken command lets you adjust your massage settings without interrupting your relaxation. Instructions and available commands are easily accessible in the remote's menu. With this feature, you can fully immerse yourself in the experience, allowing the chair to respond solely to your voice, keeping you in a state of serene comfort without the need to lift a finger.
  • Zero Gravity Reclining Micro-Space Saving Technology - The Osaki Orion Duo offers Zero Gravity reclining, allowing for optimal relaxation. Thanks to Osaki’s Space-Saving Technology, you can position the chair just 2 inch from the wall and still enjoy a full recline.
  • SL Flex Track System - The Osaki Orion Duo breaks the boundaries of a standard SL-track by incorporating a level of flexibility. This new innovation of a flexible track system is implemented while providing full coverage of the body from your neck and shoulders to your hamstrings.
  • Auto Extension Footrest - The legrest extends up to 7 inches via remote control, making it adjustable for users of varying heights, accommodating individuals up to 6'3".
  • 58-Cell Full Body Air Massage - Featuring 58 strategically placed airbags throughout the chair, it delivers layered, progressive compression.


  • Heating Therapy - The A.I. Orion Duo pampers you with its variety of targeted heat settings, crafted to enhance your massage experience. The soothing warmth spreads through your body, easing muscle tension and working in perfect harmony with the rollers and air compression for deeper relaxation.
  • Deep Calf Kneading & Bumpers - The Osaki Orion Duo has outer calf rotation kneading combined with 16 airbags and 8 bumpers in the calf rest to deliver a comprehensive calf kneading massage, providing a uniquely soothing experience.
  • 4 Foot Rollers & 16 Airbags - The Osaki Orion Duo combines 8 air cells and 4 rollers to target the sides, under and backs of your feet, delivering soothing relief where you need it most.
  • Negative Ionizer - The Osaki Orion Duo is furnished with built-in negative air ionization therapy. According to research, negative air ionization therapy assists in relieving stress and boosting energy.
  • Bluetooth speaker - The integrated Monster Bluetooth speakers immerse you in rich, high-quality sound, whether you're enjoying your favorite music or an engaging audiobook, enhancing your relaxation and unwinding experience.
  • Chromotherapy LED - Enveloping you in a soothing ambiance, the Chromotherapy LED lighting emits a soft glow that can shift through a spectrum of colors, creating the ideal atmosphere for relaxation and tranquility.
  • Quick Side Control Panel - The easy-access side control panels, conveniently located on the armrests of the Osaki Orion Duo, allow users to effortlessly adjust their massage settings with minimal effort.
  • Wireless Charger & USB Port - The Osaki Orion Duo comes equipped with a wireless charger and USB port, enabling users to power up their devices while indulging in a soothing massage.
  • Removable Pillow - The Osaki Orion Duo provides the flexibility to remove the headrest, enabling users to enjoy an even more intense and deeper massage experience.



Specifications

Power Supply 110 - 120V
Rate Frequency 50 / 60Hz
Chair Dimensions (W x L x H) Upright: 31.0" x 59.0" x 50.0" Reclined: 31.0" x 76.0" x 38.0"
Chair Weight 275.6 lb
Width Shoulder: 20.0" Seat: 20.5"
Minimum Door Width 31.0"
User Maximum Weight 280 lb
Package Dimensions (W x L x H) 33.1" x 53.9" x 51.6"
Package Weight 318.6 lb

Osaki 4D Orion Duo Mech Massage Chair

Ai Technology

The Osaki Orion Duo attentively nurtures your wellness with its integrated AI health sensor, carefully detecting the tension in your back using sensors embedded in the armrests. As it processes this information, the chair customizes a massage specifically tailored to target and relieve the areas where you need it most. Each motion is designed to ease your stress, providing a personalized journey of deep relaxation.

Osaki 4D Orion Duo Mech Massage Chair

Smart Body Scan System

The Osaki Orion Duo’s smart body scan meticulously follows the natural contours of your back, delivering just the right amount of pressure to every curve—from your neck to your glutes. No area is overlooked, as the chair’s thoughtful design envelops you in soothing comfort, ensuring each moment is crafted to dissolve your tension away.


Osaki 4D Orion Duo Mech Massage Chair

3D + 4D Dual Mechanism Technology

The Orion Duo invites you to enjoy its dual massage system, easing tension in your glutes and hamstrings while delivering a deep tissue massage to your back and neck. Equipped with advanced 4D technology for the upper back and 3D technology for the lower back, this chair provides a deep, lifelike massage that covers both areas simultaneously. Unlike traditional models that focus on one area at a time, this design doubles the coverage for a more comprehensive massage experience. Discover the innovation and care in every inch, and feel the difference.

Osaki 4D Orion Duo Mech Massage Chair

Intelligent Voice Control

The Osaki Orion Duo surrounds you with ease and convenience, featuring voice command control for hands-free operation. A simple spoken command lets you adjust your massage settings without interrupting your relaxation. Instructions and available commands are easily accessible in the remote's menu. With this feature, you can fully immerse yourself in the experience, allowing the chair to respond solely to your voice, keeping you in a state of serene comfort without the need to lift a finger.


Specifications

Made In
Massage Roller 3D & 4D
Massage Roller Track 58-Cell Full Body Air Massage
Massage Roller Adjustments
Glute Massage Yes
Removable Back Pad Yes
Body Scan Technology Yes
Foot Massage 4 Foot Rollers
Recline Automatic
Zero Gravity Recline Yes
Automatic Programs 16 Auto Programs
Manual Programs 7 Manual Programs
Massage Techniques Kneading, Shiatsu, Thumping, Tapping, Clapping, Rolling, and Scrapping
Deep Tissue Massage Yes
Stretch Program Yes
Memory Program
Vibration No
Heat Therapy Lumbar & Cald
Total Airbags 54 Air Cells
Airbag Intensity Adjustments
Calf Massage Yes
Ottoman Length Adjustment Automatic
Bluetooth Speakers Yes
Chromotherapy Yes
Upholstery Synthetic Leather
Timer Settings
Device Charging Wireless & USB
Air Massage 58-Cell Full Body Air Massage
Distance to Wall 2"
Height Range 31.0" x 59.0" x 50.0"
Ion Therapy Yes
Controller Types Touchscreen & Quick Side Panel
Controller Languages
Voice Control YEs
Dimensions Upright 31.0" x 59.0" x 50.0"
Dimensions Reclined 31.0" x 76.0" x 38.0"
Seat Width 20.5"
Chair Weight 275.6 lbs
Recommended User Max Weight 280 lbs
Shipping Dimensions 33.1" x 53.9" x 51.6"
Shipping Weight 318.6 lb
Warranty 5 Year Extended

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