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Osaki OS-Highpointe 4D Massage Chair

Save 23% Save 23%
Original price $12,999.00
Original price $12,999.00 - Original price $12,999.00
Original price $12,999.00
Current price $9,999.00
$9,999.00 - $9,999.00
Current price $9,999.00

Experience the ultimate relaxation with the Osaki OS-Highpointe 4D Massage Chair. With a touchscreen controller and voice control, SL-Track, zero gravity reclining, space-saving technology, and heating pads, this chair is everything you need for an immersive massage experience.

Color: Black
Features

Upholstery: Synthetic Leather

Massage Roller Track: SL-Track

Massage Roller: 4D Quad Style Roller

Massage Roller Adjustments: 5 Depth, 5 Speed, and 3 Width

Heat Therapy: Lumbar, Calves, and Heating Pad for the front

Voice Control: Voice Activation

Specs

Warranty: 5 Year Limited Warranty

User Height Range: 5'0" - 6'2"

Recommended User Max Weight: 270lbs.

Chair Dimensions: 61"L X 34.5"W X 48"H

Shipping & Delivery

All of our items have a FREE SHIPPING OPTION within the contiguous United States, we do also offer a $300 shipping fee for Hawaii and Alaska.

At Massage Chair Warehouse, we prioritize efficient and timely shipping for all your orders. Our goal is to deliver your items as quickly as possible, often surpassing our own target of 5 business days from the order date. We are committed to exceeding your shipping expectations.

To keep you well-informed during the shipping process, we will promptly provide you with tracking information. Within 24 hours of your order leaving our warehouse, you will receive an email with the tracking details. This allows you to easily monitor the progress of your package and anticipate its arrival.

If, by any chance, you haven't received tracking information within six business days of placing your order, please don't hesitate to contact us. Reach out to our dedicated team at hello@massagechairwarehouse.com or give us a call at (704) 486-2384, and we will be happy to assist you.

Shipping:

At Massage Chair Warehouse, we offer two shipping options for your convenience. If you choose our free shipping option, you can expect to receive your item curbside within 7-10 business days from the shipment date, often even sooner. Our reliable carriers will bring your chair to your front door in separate boxes, with the chair itself in one box, the armrests in another, and the footrest in the last box.

Assembly is straightforward, typically involving attaching the armrests, footrest, and occasionally a pedestal for your remote. We provide installation videos on our website and YouTube channel to assist you. Please note that our chairs are heavy, so it's advisable to have assistance when moving the chair within your home.

To ease chair movement, using a dolly or two is recommended. Simply fully recline the chair, place the dolly next to it, and "tip" the chair onto its side onto the dolly. This allows for easy rolling to your desired location.

Alternatively, we offer a white glove delivery service. With white glove delivery, our professional team will bring the chair to your home, place it in your chosen room, and handle the setup. They will also remove all packaging debris, leaving your space clean.

Please note that with white glove delivery, your chair will be transported via LTL Freight before being transferred to the final mile/white glove delivery company, extending the delivery time by approximately one week.

When scheduling white glove delivery, it's important to inform the company of any stairs or challenging locations in your home. If you anticipate difficulties, please share pictures with us for proper preparation.

If a third person is required for delivery, additional charges may apply. We advise carefully considering whether white glove delivery is necessary before placing your order to avoid surprises.

In the case of returns or exchanges, white glove pickup will be necessary, incurring additional costs. Please keep this in mind, as the delivery company will handle the removal of packaging debris.

At Massage Chair Warehouse, we prioritize customer satisfaction and strive to deliver your order in perfect condition. Before signing the shipping weigh bill, we kindly request that you thoroughly inspect your item. By accepting a damaged product, you release the shipping company and us from liability. Once you accept the shipment as non-damaged, the item becomes your responsibility.

If you notice any damage upon delivery, please contact us immediately at (704) 486-2384. Our team will promptly engage with the manufacturer while the Shipping Agent is present to resolve any concerns you may have.

30-Day Satisfaction Guarantee

At Massage Chair Warehouse, your satisfaction is our top priority. We want you to be thrilled with your purchase, and we offer a hassle-free return policy to ensure your peace of mind.

You have a generous 30-day window from the ship date to make a decision about your purchase. Our return policy applies to all manufacturers except UltraComfort and our Refurbished/Open Box/Certified Pre Owned chairs, as they no longer accept returns or swaps due to buyer's remorse. However, if your chair arrives damaged, they will promptly replace it.

If you'd like to explore other chair options within our selection, we value your loyalty and will cover the fees associated with switching to a different chair that better suits your needs.

To be eligible for a return, please ensure the item is repackaged in its original packaging with all parts, hardware, controller, and accessories. If the original packaging is unavailable, suitable repackaging will be required, and additional white glove pickup fees may apply.

Please note that our return policy applies to orders within the continental US only. If your chair was shipped to Hawaii, Alaska, Puerto Rico, or internationally, the shipping fees likely amounted to $800-$1200 each way.

In the unlikely event of any quality issues with your chair, we are committed to finding a resolution. We will work closely with you to facilitate repair, replacement, or exchange. However, if you decline these options, you will be responsible for the shipping costs in both directions and any applicable restocking fees.

Restocking fees are common in the industry, and rates may vary. Currently, Human Touch and Cozzia charge a restocking fee of 15%, while Synca has a restocking fee of 20%.

NOTE: We are on your side and strive to provide you with exceptional service, if you have any questions or concerns regarding your order or return, call us at (704) 486-2384.

However, if you decline repair or replacement of your item, the responsibility for all shipping fees in both directions and any associated fees will fall upon you.

30 Day Easy Return & Exchange Policy

While we fully believe in every product that we sell, we understand that you might have second thoughts or your product may not be everything you hoped for. For that reason, we offer a 30-day hassle free Return Policy for most of our products.

If you decide you want to return an item for any reason within 30 days of receiving your order, please contact our customer service team.

Easy Return & Exchange Policy Guidelines

Return Policy Guidelines

  • Must be returned in its original boxes. If not an additional charge will be applied.
  • White-Glove Delivery is Non-Refundable. This is an additional service and therefore cannot be refunded. If you do return your chair and want white glove pickup, then there will be an additional charge applied.
  • Only orders in the contiguous US - It does not apply to Alaska, Hawaii, and Puerto Rico orders or international orders.
  • Financing Fees are non-refundable. These range from 10%-15%.

How do I return my product?

The return process is simple. Just contact a Massage Chair Warehouse expert to get your Return Authorization (RA) number and the correct address to send your item. Please be sure that the item is returned in its original condition and that it is packed in its original boxes. Products returned improperly will not be accepted. Restocking fees and return shipping charges will apply.

Cancellations

All canceled orders are subject to your cc fees (3%) which are non-refundable plus a $20 processing fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and any re-consignment fees associated. Refunds will only be issued to the original credit card that you used when placing your order.  

30-Day Satisfaction Guarantee

At Massage Chair Warehouse, your satisfaction is our top priority. We want you to be thrilled with your purchase, and we offer a hassle-free return policy to ensure your peace of mind.

You have a generous 30-day window from the ship date to make a decision about your purchase. Our return policy applies to all manufacturers except UltraComfort and our Refurbished/Open Box/Certified Pre Owned chairs, as they no longer accept returns or swaps due to buyer's remorse. However, if your chair arrives damaged, they will promptly replace it.

If you'd like to explore other chair options within our selection, we value your loyalty and will cover the fees associated with switching to a different chair that better suits your needs.

To be eligible for a return, please ensure the item is repackaged in its original packaging with all parts, hardware, controller, and accessories. If the original packaging is unavailable, suitable repackaging will be required, and additional white glove pickup fees may apply.

Please note that our return policy applies to orders within the continental US only. If your chair was shipped to Hawaii, Alaska, Puerto Rico, or internationally, the shipping fees likely amounted to $800-$1200 each way.

In the unlikely event of any quality issues with your chair, we are committed to finding a resolution. We will work closely with you to facilitate repair, replacement, or exchange. However, if you decline these options, you will be responsible for the shipping costs in both directions and any applicable restocking fees.

Typically, our suppliers offer returns within the first 30 days and a 15% restocking fee (Human Touch, Cozzia (Svago, JP Medics) while some offer higher restocking fees -- all Johnson Brands (Synca, Johnson and Inner Balance Wellness) 20%. You will also be responsible for shipping in both directions back to the supplier and any associated fees. Fees are also subject to change and may be higher depending on the supplier. Since we have paid to ship the item to you (even though you have received free shipping), you will need to pay the shipping in both directions as well as all associated fees with returning your item.

NOTE: We are on your side and strive to provide you with exceptional service, if you have any questions or concerns regarding your order or return, call us at (704) 486-2384.

Conditions/Fine Print

  • Due to factory personalization and cost, the return policy does not apply to Luraco i9 Max Billionaire Edition and Luraco i9 Max Royal Edition.
  • For Medical Breakthrough Chairs Only- Once you receive the chair, you have 7 days to use the chair. If you are unhappy with your chair for whatever reason, please call us to request a return merchandise authorization number. You can return the chair within 7 days of receiving it. Please remember that all items for return should be in their original condition and packaging. The original packaging can be purchased for $550 which includes all of the pads and boxes if you do not have it. It is the sole responsibility of the customer to keep the original cartons and packaging. You must also put the chair back in the original packing and strap it on the pallet it came in prior to the freight company picking it up. Customers are responsible for all freight shipping charges and white glove fees, as well as a 25% restocking fee no matter what was offered when you purchase the chair. After receiving the massage chair and inspection, we will issue a refund of the chair. Please note that to be eligible for return, items must be in resalable condition, including all product documentation, and shipped within 30 days RMA was issued.
Authorized Osaki Dealer

Official partners with all our brands.

No Sales Tax

We pay the sales tax to pass the savings on to you.

Price Match Policy

Find it cheaper somewhere else? Let us know.

Financing

Buy now and pay later with our financing options.

The Highpointe includes a slew of luxury features, such as a touchscreen controller, intelligent voice control, and 4D massage mechanism with heated pads.

 Check out our Kyota Nokori M980 vs Osaki HighPointe comparison. 


Features & Specs

  • The Most Advanced 4D Massage -  Introducing the latest and most advanced massage system specializing in the neck and shoulder area. This new deep tissue technology is second to none, offering a lifelike massage that will refresh your body!
  • SL-Track - Through the use of a scientifically-engineered SL-Track, the massage rollers can extend from the base of the skull to the very edge of your hamstrings.
  • Zero Gravity Reclining  - Rest in a state of utter weightlessness with Highpointe’s Zero Gravity Reclining. This two-stage NASA-inspired technology perfectly positions your posture to literally ‘take that weight off your shoulders’. Plus, the Highpointe provides sleep mode to achieve a deeper zero gravity recline.
  • Space Saving Technology With Highpointe’s Space Saving Technology, you can confidently place your chair up to 2 inches and still achieve a fully realized recline.
  • Touchscreen Controller - Highpointe’s remote is now a touchscreen controller for easy navigation and adjustment settings. The massage chair provides 16 auto massage modes and 5 manual massage styles.
  • Intelligent Voice Control - With Highpointe’s voice control feature, you can easily utilize the chair without having to lift a finger. When you make a command, the chair will react accordingly.
  • Deep Calf Kneading - One of the most overlooked portions of modern massages is in the calves. The Highpointe pays close and personal attention to your legs with its proven Calf Kneading Function.
  • 44 Cell Full Body Air Massage - Highpointe’s incorporates 44 air cells throughout the chair to provide an immaculate compression therapy.
  • 6 Heating Zones - Battle tension and stress across the spectrum with Highpointe’s full body heat therapy. In addition to standard lumbar and calf heat, the Highpointe includes targeted heat along the chest and stomach. Simply place the heating shawl over your body to target these areas.
  • 3 Rollers Foot and Calf Massage - Highpointe includes an all-important foot and calf massage, with two foot rollers and 1 calf roller massaging each foot.
  • Ultra Long Extension - To compliment the refined nature of this chair, the legrest will automatically extend nearly 8 inches in order to find the optimal position for users of any height.
  • Bluetooth Speakers - Listen to your favorite music, podcasts, or calming sounds through Highpointe’s crisp, high-fidelity, surround sound bluetooth speakers.

Osaki OS-Highpointe 4D Massage Chair

Advanced Massage Features and 6 Heat Zones

Experience the Osaki HighPointe's advanced 4D massage mechanism, providing deep tissue massage and six soothing heat zones on a advanced SL Track.

Osaki OS-Highpointe 4D Massage Chair

SL Track, Space-Saving Technology & Three-Stage Zero Gravity

Benefit from the 2"space-saving technology, and three-stage zero gravity positioning for an enhanced massage experience.


Osaki OS-Highpointe 4D Massage Chair

Ultra Long Automatic Footrest Extensions, Calf Kneading & Triple Action Foot Rollers

Enjoy the comfort of ultra long 8" automatic footrest extensions, along with deep calf kneading and triple action foot rollers.

Osaki OS-Highpointe 4D Massage Chair

Touchscreen Tablet, Voice Control, Wireless Charging Pad & Bluetooth Speakers

Conveniently control the massage chair using the touchscreen tablet and voice control features. Stay connected and charged with the wireless charging pad, and enjoy your favorite music through the built-in Bluetooth speakers.


Specifications

Made In China
Massage Roller 4D Quad Style Roller
Massage Roller Track SL-Track
Massage Roller Adjustments 5 Depth, 5 Speed, and 3 Width
Glute Massage Massage Roller and Air Compression
Removable Back Pad Yes
Body Scan Technology Yes
Foot Massage Massage Rollers and Air Compression with 2 Speeds
Recline Powered
Zero Gravity Recline 2 Stage Zero Gravity Recline + Sleep Mode
Automatic Programs 16 Massage Programs
Manual Programs Point, Spot, Region
Massage Techniques Knocking, Tapping, Rolling, Knocking and Tapping, 4D Shiastu
Deep Tissue Massage Yes
Stretch Program Yes
Memory Program No
Vibration No
Heat Therapy Lumbar, Calves, and Heating Pad for the front
Total Airbags 44 aircells
Airbag Intensity Adjustments 5 Intensity Adjustments
Calf Massage Air Compression with Kneading + Massage Roller
Ottoman Length Adjustment Automatic
Bluetooth Speakers High Quality Speakers
Chromotherapy No
Upholstery Synthetic Leather
Timer Settings 10/20/30
Device Charging Wireless Charging
Air Massage Shoulders, Arms, Hands, Seat, Waist, Lumbar, Calves, and Feet
Distance to Wall Less that 1 inch
Height Range 5'0" - 6'2"
Ion Therapy No
Controller Types Touchscreen Tablet + Armrest Controls
Controller Languages English, Chinese, and Koreak
Voice Control Voice Activation
Dimensions Upright 61"L X 34.5"W X 48"H
Dimensions Reclined 69"L X 34.5"W X 41"H
Seat Width 21"
Chair Weight 305.6lbs.
Recommended User Max Weight 270lbs.
Shipping Dimensions
Shipping Weight 336lbs.
Warranty 5 Year Limited Warranty

Customer Reviews

Based on 3 reviews
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S
Shirley W..
This must be the BEST Massage Chair ever made!

Searched massage chairs for months, and there were too many to choose from. Tried many, all had good points but after reading up on this Osaki OS-Highpointe and ordered one. Was skeptical at first not being able to actually sit in one and try it out, there were a few reviews either since it was a newly released chair, but when it arrived WOW. Looks great in my living room and the massage is incredible. So many features that it will take a long time to try them all out. Thumbs up!!

A
A.
VERY HAPPY AND AMAZED WITH THIS MASSAGE CHAIR

This is a great massage chair, well built and very sturdy. We had tried an older Osaki chair while on vacation & really liked it, so looked into them and the Osaki OS-Highpointe 4D SL- Track had everything we wanted and more. It should be noted this gives a very deep massage and Osaki's are known for that. This is a great chair with great features. First day of use and this chair and its multitude of functions is incredible. The massage across the top and bottom of the feet is incredible. The pressure applied to the hands, wrist, and forearm is great. It will grab and squeeze the Achilles and heel.

S
Steven Aimes
The Osaki Highpointe has really impressed me

After doing some research, I discovered that this chair is definitely on the pricier end of the massage chair price spectrum, but let me tell you, it's worth every penny.First and foremost, the chair comes with a 5-year extended guarantee that covers structural problems. That's quite impressive, and it made me feel more confident in my purchase. The warranty also includes in-home parts and maintenance for three years, and if the chair is found defective during that time, Osaki will replace it.The chair's features include cutting-edge 4D massage technology, an air massage system, and heat therapy, all of which deliver an extraordinary level of relaxation and comfort. The air massaging system targets various parts of the body, including the shoulders, arms, feet, and calves, and the chair even has a zero-gravity setting that makes me feel as if I'm floating.I also like that the Highpointe massage chair has a variety of massage modes to choose from, such as kneading, tapping, shiatsu, and a combination of modes. It even features a body scan tool that tailors the massage to your own needs.I'm really pleased with my Osaki Highpointe massage chair purchase. While it is more expensive than other massage chairs, the features, warranty, and general quality make it well worth the money. I strongly recommend it to anyone searching for a high-quality massage chair.

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