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Osaki OS-Pro 4D Emperor Massage Chair

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Original price $9,999.00
Original price $9,999.00 - Original price $9,999.00
Original price $9,999.00
Current price $4,999.00
$4,999.00 - $4,999.00
Current price $4,999.00

Experience the ultimate in relaxation with the Osaki OS-Pro 4D Emperor Massage Chair. Utilizing advanced 4D technology, a heated back roller, and 18 airbags, this chair delivers an exceptional massage experience. Plus, enjoy adjustable shoulder massage, 8 auto massage programs, touch screen controls, and more. Shop now!

Color: Black

Features

Upholstery: Synthetic Leather

Massage Roller Track: L-Track

Massage Roller: 4D Quad Style Roller

Massage Roller Adjustments: 8 Levels of 4D, 5 Levels of Strength, 5 Levels of Speed

Heat Therapy: Heated Rollers

Voice Control: No

Specs

Warranty: 5 Year Limited Warranty

User Height Range: 4'8" - 6'3"

Recommended User Max Weight: 254lbs.

Chair Dimensions: 62.2"L x 31.8"W x 47.6"H

Shipping & Delivery

All of our items have a FREE SHIPPING OPTION within the contiguous United States, we do also offer a $300 shipping fee for Hawaii and Alaska.

At Massage Chair Warehouse, we prioritize efficient and timely shipping for all your orders. Our goal is to deliver your items as quickly as possible, often surpassing our own target of 5 business days from the order date. We are committed to exceeding your shipping expectations.

To keep you well-informed during the shipping process, we will promptly provide you with tracking information. Within 24 hours of your order leaving our warehouse, you will receive an email with the tracking details. This allows you to easily monitor the progress of your package and anticipate its arrival.

If, by any chance, you haven't received tracking information within six business days of placing your order, please don't hesitate to contact us. Reach out to our dedicated team at hello@massagechairwarehouse.com or give us a call at (704) 486-2384, and we will be happy to assist you.

Shipping:

At Massage Chair Warehouse, we offer two shipping options for your convenience. If you choose our free shipping option, you can expect to receive your item curbside within 7-10 business days from the shipment date, often even sooner. Our reliable carriers will bring your chair to your front door in separate boxes, with the chair itself in one box, the armrests in another, and the footrest in the last box.

Assembly is straightforward, typically involving attaching the armrests, footrest, and occasionally a pedestal for your remote. We provide installation videos on our website and YouTube channel to assist you. Please note that our chairs are heavy, so it's advisable to have assistance when moving the chair within your home.

To ease chair movement, using a dolly or two is recommended. Simply fully recline the chair, place the dolly next to it, and "tip" the chair onto its side onto the dolly. This allows for easy rolling to your desired location.

Alternatively, we offer a white glove delivery service. With white glove delivery, our professional team will bring the chair to your home, place it in your chosen room, and handle the setup. They will also remove all packaging debris, leaving your space clean.

Please note that with white glove delivery, your chair will be transported via LTL Freight before being transferred to the final mile/white glove delivery company, extending the delivery time by approximately one week.

When scheduling white glove delivery, it's important to inform the company of any stairs or challenging locations in your home. If you anticipate difficulties, please share pictures with us for proper preparation.

If a third person is required for delivery, additional charges may apply. We advise carefully considering whether white glove delivery is necessary before placing your order to avoid surprises.

In the case of returns or exchanges, white glove pickup will be necessary, incurring additional costs. Please keep this in mind, as the delivery company will handle the removal of packaging debris.

At Massage Chair Warehouse, we prioritize customer satisfaction and strive to deliver your order in perfect condition. Before signing the shipping weigh bill, we kindly request that you thoroughly inspect your item. By accepting a damaged product, you release the shipping company and us from liability. Once you accept the shipment as non-damaged, the item becomes your responsibility.

If you notice any damage upon delivery, please contact us immediately at (704) 486-2384. Our team will promptly engage with the manufacturer while the Shipping Agent is present to resolve any concerns you may have.

30-Day Satisfaction Guarantee

At Massage Chair Warehouse, your satisfaction is our top priority. We want you to be thrilled with your purchase, and we offer a hassle-free return policy to ensure your peace of mind.

You have a generous 30-day window from the ship date to make a decision about your purchase. Our return policy applies to all manufacturers except UltraComfort and our Refurbished/Open Box/Certified Pre Owned chairs, as they no longer accept returns or swaps due to buyer's remorse. However, if your chair arrives damaged, they will promptly replace it.

If you'd like to explore other chair options within our selection, we value your loyalty and will cover the fees associated with switching to a different chair that better suits your needs.

To be eligible for a return, please ensure the item is repackaged in its original packaging with all parts, hardware, controller, and accessories. If the original packaging is unavailable, suitable repackaging will be required, and additional white glove pickup fees may apply.

Please note that our return policy applies to orders within the continental US only. If your chair was shipped to Hawaii, Alaska, Puerto Rico, or internationally, the shipping fees likely amounted to $800-$1200 each way.

In the unlikely event of any quality issues with your chair, we are committed to finding a resolution. We will work closely with you to facilitate repair, replacement, or exchange. However, if you decline these options, you will be responsible for the shipping costs in both directions and any applicable restocking fees.

Restocking fees are common in the industry, and rates may vary. Currently, Human Touch and Cozzia charge a restocking fee of 15%, while Synca has a restocking fee of 20%.

NOTE: We are on your side and strive to provide you with exceptional service, if you have any questions or concerns regarding your order or return, call us at (704) 486-2384.

However, if you decline repair or replacement of your item, the responsibility for all shipping fees in both directions and any associated fees will fall upon you.

30 Day Easy Return & Exchange Policy

While we fully believe in every product that we sell, we understand that you might have second thoughts or your product may not be everything you hoped for. For that reason, we offer a 30-day hassle free Return Policy for most of our products.

If you decide you want to return an item for any reason within 30 days of receiving your order, please contact our customer service team.

Easy Return & Exchange Policy Guidelines

Return Policy Guidelines

  • Must be returned in its original boxes. If not an additional charge will be applied.
  • White-Glove Delivery is Non-Refundable. This is an additional service and therefore cannot be refunded. If you do return your chair and want white glove pickup, then there will be an additional charge applied.
  • Only orders in the contiguous US - It does not apply to Alaska, Hawaii, and Puerto Rico orders or international orders.
  • Financing Fees are non-refundable. These range from 10%-15%.

How do I return my product?

The return process is simple. Just contact a Massage Chair Warehouse expert to get your Return Authorization (RA) number and the correct address to send your item. Please be sure that the item is returned in its original condition and that it is packed in its original boxes. Products returned improperly will not be accepted. Restocking fees and return shipping charges will apply.

Cancellations

All canceled orders are subject to your cc fees (3%) which are non-refundable plus a $20 processing fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and any re-consignment fees associated. Refunds will only be issued to the original credit card that you used when placing your order.  

30-Day Satisfaction Guarantee

At Massage Chair Warehouse, your satisfaction is our top priority. We want you to be thrilled with your purchase, and we offer a hassle-free return policy to ensure your peace of mind.

You have a generous 30-day window from the ship date to make a decision about your purchase. Our return policy applies to all manufacturers except UltraComfort and our Refurbished/Open Box/Certified Pre Owned chairs, as they no longer accept returns or swaps due to buyer's remorse. However, if your chair arrives damaged, they will promptly replace it.

If you'd like to explore other chair options within our selection, we value your loyalty and will cover the fees associated with switching to a different chair that better suits your needs.

To be eligible for a return, please ensure the item is repackaged in its original packaging with all parts, hardware, controller, and accessories. If the original packaging is unavailable, suitable repackaging will be required, and additional white glove pickup fees may apply.

Please note that our return policy applies to orders within the continental US only. If your chair was shipped to Hawaii, Alaska, Puerto Rico, or internationally, the shipping fees likely amounted to $800-$1200 each way.

In the unlikely event of any quality issues with your chair, we are committed to finding a resolution. We will work closely with you to facilitate repair, replacement, or exchange. However, if you decline these options, you will be responsible for the shipping costs in both directions and any applicable restocking fees.

Typically, our suppliers offer returns within the first 30 days and a 15% restocking fee (Human Touch, Cozzia (Svago, JP Medics) while some offer higher restocking fees -- all Johnson Brands (Synca, Johnson and Inner Balance Wellness) 20%. You will also be responsible for shipping in both directions back to the supplier and any associated fees. Fees are also subject to change and may be higher depending on the supplier. Since we have paid to ship the item to you (even though you have received free shipping), you will need to pay the shipping in both directions as well as all associated fees with returning your item.

NOTE: We are on your side and strive to provide you with exceptional service, if you have any questions or concerns regarding your order or return, call us at (704) 486-2384.

Conditions/Fine Print

  • Due to factory personalization and cost, the return policy does not apply to Luraco i9 Max Billionaire Edition and Luraco i9 Max Royal Edition.
  • For Medical Breakthrough Chairs Only- Once you receive the chair, you have 7 days to use the chair. If you are unhappy with your chair for whatever reason, please call us to request a return merchandise authorization number. You can return the chair within 7 days of receiving it. Please remember that all items for return should be in their original condition and packaging. The original packaging can be purchased for $550 which includes all of the pads and boxes if you do not have it. It is the sole responsibility of the customer to keep the original cartons and packaging. You must also put the chair back in the original packing and strap it on the pallet it came in prior to the freight company picking it up. Customers are responsible for all freight shipping charges and white glove fees, as well as a 25% restocking fee no matter what was offered when you purchase the chair. After receiving the massage chair and inspection, we will issue a refund of the chair. Please note that to be eligible for return, items must be in resalable condition, including all product documentation, and shipped within 30 days RMA was issued.
Authorized Osaki Dealer

Official partners with all our brands.

No Sales Tax

We pay the sales tax to pass the savings on to you.

Price Match Policy

Find it cheaper somewhere else? Let us know.

Financing

Buy now and pay later with our financing options.

The brand-new 2021 OS-Pro 4D Emperor Massage Chair from Osaki is one of the most advanced massage chairs on the market. Replacing the OS-Pro Maestro Chair from 2018, the 4D Emperor packs an advanced 4D SL-Track massage system, heated back roller, computer body scan, advanced touchscreen tablet, and tons of other features into a stylish and sleek frame. The newly enhanced 4D L-track massage is designed to massage wider, deeper, and more precisely than the conventional massage rollers. The 4D massage technology will mimic the hands of a professional masseur. The Osaki OS-Pro 4D Emperor offers 8 different levels of 4D intensity. With a variety of adjustment levels, such as 5 levels of air massage intensity and speed of the rollers.

The Emperor combines both the S and L track technology for an exceptional massage experience. The S-Track rollers will contour the natural curvature of your spine. The L-Track extends from your neck, all the way down past your lower back, and finally massaging underneath the back of your upper thighs. The L-Track offers about 50% more massage area than your average S-Track chairs.


Osaki Os-Pro 4D Emperor Key Features

  • Heated Back Roller Massage - The Osaki OS-Pro 4D Emperor has the most advanced back heating system with mild infrared heat. The roller itself will heat up at the same time. The heated back roller allows for a far greater surface heating area, From the neck down to the hamstrings. It applies an infrared heat which is deep penetrating compared to traditional thermal heat with the high temperatures. The warm heat will compliment the massage in loosening the muscles.
  • 18 Airbag Pressure Massage - There are multiple airbags located throughout the massage chair to offer a full body massage experience. The Emperor offers a total of 18 highly advanced airbags in the massage chair. Airbags are located at the shoulders, arms, waist and pelvis, and the calf areas. The total air bags have been reduced but covers more surface area than previous technology with far greater efficiency and reliability.
  • Computer Body Scan System - The 4D Emperor will perform a body scan to map the key areas of the neck and back to ensure the optimal amount of pressure applied during the massage. The scanning technology will detect your shoulders height, which can be re-calibrated once the scan is complete.
  • Adjustable Shoulder Massage - Regardless of body type the adjustable shoulder massager can be easily tightened by pushing the massagers inwards. There are 3 adjustable sizes on each side. To reset to the default width simply push in all the way on both sides and it will release.
  • 8 Auto Massage Programs - The Osaki OS-Pro 4D Emperor has 8 automatic massage programs to choose from: Demo, Relax, Swing, Stretch, Scraping, Shiatsu, Gentle Relief, and Rejuvenate
  • Touch Screen Controller - The Osaki OS-Pro 4D Emperor’s remote is upgraded to Touch Screen Remote Tablet. It has an easy view screen displaying the function of the chair. It also has magnetic holder that holds the remote into place. The interface is very easy to navigate and adjust settings.USB Charger & Wireless Charger
  • Advanced Side Panel Controller - Side panel controller is designed that the user can easily control the chair without using a remote tablet. The user can adjusting 4D intensity, reclining positions, Zero Gravity, Auto massage program and Heating function.
  • 2 Stage Zero Gravity - Emperor is equipped with 2 stages of zero gravity, giving the user a weightless feeling during the massage. This gives the user an option on how far back they want their chair to recline automatically, or you can adjust the chair manually with the remote. Inspired by NASA the Zero Gravity is to help reduce the stress on the back, evenly distributing the weight and pressure.
  • Space Saving Technology - Encore slides forwards to create more space saving from the wall to allow the chair to be 3 inches away from the wall. Maximizing living space in your home.
  • Bluetooth HD Speaker - Osaki OS-Pro 4D Emperor is equipped with Bluetooth technology with an Amphitheater sound system that reduces the surrounding noise, enhancing your listening experience. This allows you to listen to your favorite tunes or podcast on Osaki’s highest grade of audio speakers located in the headrest. It is advised to activate the Bluetooth speakers at the lowest volume before playing music, and then gradually increasing to a desired level.


Your Satisfaction with the Osaki Os-Pro 4D Emperor is Guaranteed:

  • The Lowest Price Guaranteed
  • Warranty: 3 Year Parts & Labor Warranty
  • Free Shipping & No Sales Tax in the U.S.

Osaki OS-Pro 4D Emperor Massage Chair

Advanced Technology

Experience the Osaki 4D Emperor's advanced 4D massage mechanism, providing a personalized massage with heated back rollers.

Osaki OS-Pro 4D Emperor Massage Chair

Calf Kneading & Automatic Foot Extension

Enjoy the calf kneading function and automatic foot extension, enhancing the lower body massage experience.


Osaki OS-Pro 4D Emperor Massage Chair

Two-Stage Zero Gravity Reclining & Space-Saving Technology

Indulge in two-stage zero gravity reclining and benefit from space-saving technology, allowing the chair to recline even when placed 4.7 inches away from the wall.

Osaki OS-Pro 4D Emperor Massage Chair

User Friendly Technology

Conveniently control the massage chair using the built-in touchscreen tablet, utilize the USB port and wireless charging pad, and access essential features through the shortcut panel.


Specifications

Made In China
Massage Roller 4D Quad Style Roller
Massage Roller Track L-Track
Massage Roller Adjustments 8 Levels of 4D, 5 Levels of Strength, 5 Levels of Speed
Glute Massage Massage Roller
Removable Back Pad Yes
Body Scan Technology Yes
Foot Massage Foot Rollers and Air Compression Massage
Recline Automatic with Foot Stop
Zero Gravity Recline 2 Stage
Automatic Programs 8
Manual Programs Neck/Shoulder, Upper Back, Lower Back, Full Back
Massage Techniques Kneading, Tapping, Rolling, Shiatsu, Clapping
Deep Tissue Massage Yes
Stretch Program Yes
Memory Program No
Vibration No
Heat Therapy Heated Rollers
Total Airbags 18
Airbag Intensity Adjustments 5 Levels of Adjustment
Calf Massage Air Compression Massage and Calf Kneading
Ottoman Length Adjustment Yes
Bluetooth Speakers Yes
Chromotherapy No
Upholstery Synthetic Leather
Timer Settings 5 - 30 Minutes
Device Charging Wireless, USB
Air Massage Shoulders, Arms and Hands, Waist, Calves, and Feet
Distance to Wall 4.7"
Height Range 4'8" - 6'3"
Ion Therapy No
Controller Types Touchscreen Tablet, Quick Controls
Controller Languages English, Chinese
Voice Control No
Dimensions Upright 62.2"L x 31.8"W x 47.6"H
Dimensions Reclined 76.4"L x 31.8"W x 42.5"H
Seat Width 19"
Chair Weight 244.6lbs
Recommended User Max Weight 254lbs.
Shipping Dimensions
Shipping Weight 302lbs
Warranty 5 Year Limited Warranty

Customer Reviews

Based on 5 reviews
60%
(3)
40%
(2)
0%
(0)
0%
(0)
0%
(0)
C
CP
The Good, Bad, and Ugly

Comments intended as feedback for manufacturer and customers.
Good: Appears to be great quality and well constructed. No operational issues.
Bad: 1. The foot box is a little short. My toes (size 11 feet) tend to bottom out against the foot box end. 2. Demo is included as a massage program. Would have preferred a another program in lieu of the Demo mode. Demo mode certainly does not warrant a dedicated button on the manual console. 3. Not crazy about the Swing program but that's a personal preference. 4. Forearm massage is really a finger, hand, and lower forearm massage to due to location of airbags.
Ugly: None.

S
Steve
Emporer

Very easy to put together. Very well built, very powerful massage. Only thing is foot size limited to about size 12

B
Belle
5 Stars

Experience the best. My research shows that Osaki is the top massage chair brand in the world. After using their chairs, I can understand why.

S
Sophie L.
Emperor

This chair is like having a massage therapist in your home.:joy:. I love everything about it and everyone here loves it! Great massage, comfortable, looks good and hi can make the massage really deep or not to deep. Also, Sophie and her husband made the process pretty smooth for me. Highly recommend

A
Allen W.
Instant Relief

I have had a lot of issues with my hips and back and I was hoping a massage chair would help me. I choose the Emperor due to recommendation from the staff and mu budget, and I have to admit, it has helped a lot more than I thought it would. Thank you so much for all of your help.

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